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520bd Privacy Policy – How We Protect Your Information

At 520bd, your privacy genuinely matters to us. This page explains in plain English what data we collect, why we collect it, and what rights you have. We encourage you to read both the headlines and the fine print — we have nothing to hide.

Last updated: July 2026 Print
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520bd's Commitment to Your Privacy

Steps We Take to Protect Your Data

End-to-End Encryption

All data travelling between your browser and our servers is encrypted with 256-bit SSL. No one can intercept it in transit — as secure as a banking system.

Your Data Is Never Sold

520bd never sells your personal data to advertisers or third parties. Your name, number, and transaction history stay with us.

Your Own Control

You can view, correct, or request deletion of your data at any time. You may also withdraw your consent for how your data is used.

Minimal Data Collection

We only collect what's necessary to provide our services — nothing more. Every piece of data we ask for has a clear purpose behind it.

Secure Server Storage

Your data is stored in an encrypted database. Direct server access is restricted to authorized personnel only and is fully logged.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can turn them off at any time from your settings. Only important account notifications will continue to be sent.

This Privacy Policy applies to all users of the 520bd website and mobile app. By using the platform, you agree to this policy. For any questions, reach us at support@520bd.run.

1 What Data We Collect

520bd only collects the data necessary to deliver our services, maintain security, and meet legal obligations. Below is a full breakdown of what we collect and how.

Data Type Example When Collected
Identity-Related Full name, date of birth, NID number During Registration and KYC Verification
Contact Information Mobile number, email At Account Registration
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Usage Data Betting history, game logs, session duration Automatically collected during platform use
Technical Information IP address, device type, browser Automatically on every connection
Communication Records Support chat history, emails Support Contact Hours

You can get started with just a mobile number at registration. KYC verification is typically required before your first withdrawal or a large transaction. We don't ask for any information beyond what's necessary.

2 How Collected Data Is Used

520bd uses your information for the purposes listed below. Each use has a clear reason behind it, and your data is never used beyond those stated purposes.

  • Account Management: To verify logins, support password recovery, and maintain account security.
  • Transaction Processing: To process deposits, withdrawals, and bonus payouts accurately.
  • Fraud Prevention: To detect unusual transactions or activity and keep your account secure.
  • Legal Obligation: To maintain records as required by applicable law.
  • Service Improvement: To analyze which features are used most and improve the platform accordingly.
  • Support Services: To review your support history and provide faster, more effective assistance.
  • Promotional Communications: With your consent, to send you relevant offers and bonus updates — which you can opt out of at any time.
We Never Do

Selling your data to advertisers, serving you targeted ads through third parties, or sharing sensitive information without your consent — none of this is part of 520bd's policy, and it never will be.

3 Who Your Data May Be Shared With and Why

520bd does not sell your data. However, limited information may be shared with trusted partners in certain specific situations, which are clearly outlined below.

Payment Processor

Minimum data required to verify bKash and Nagad transactions. Your full account profile is not shared.

KYC Verifier

A licensed third party used solely for identity verification. Only ID document details are shared — nothing else.

Regulatory Authority

Information required in response to a formal request from authorities in connection with a legal claim or investigation.

Technology Partners

For hosting and security services – however, under contract, they are not permitted to use your data for their own purposes.

For any use of your data beyond what is listed above, your consent will be obtained first. 520bd never sells or rents your data to advertisers.

4 How We Keep Your Information Secure

520bd uses a multi-layered security system to protect your data. If one layer is compromised, the others remain active.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted. Nothing can be read in transit between your browser and our servers.
  • Encrypted Database: Stored data is also encrypted. Even if a server were physically stolen, the data could not be read.
  • Password Hashing: Your password is never stored in plain text — only a hash is kept.
  • Two-Factor Authentication (2FA): With 2FA enabled on your account, no one can log in even if they know your password.
  • Access Control: Staff can only access the data relevant to their role — not your full information.
  • Automated Threat Detection: If any unusual login activity or suspicious transaction is detected, your account is automatically secured and you are notified immediately.
  • Regular Security Audits: Regular penetration testing is conducted by external security experts.
You Can Help Too

Use a strong password, keep 2FA enabled, and log out after signing in from an unfamiliar device. If you notice anything suspicious, contact support immediately.

5 Cookies & Tracking Technologies

The 520bd website uses cookies — small text files stored in your browser. They help the platform remember your preferences and deliver a better experience.

Cookie Types and Their Purpose

You can delete or block cookies through your browser settings. However, disabling essential cookies may prevent you from logging in or using certain features on the platform.

6 Your Data Rights

As a 520bd account holder, you have several rights over your personal data. To exercise any of them, contact our support team directly.

Right to Access Your Data

You may request a complete list of all the data 520bd holds about you.

Right to Correction

You may request corrections if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data after account closure (subject to legal constraints).

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Data Portability

You can request a download of your data in a readable format.

Withdrawal of Consent

You may withdraw consent given for marketing or optional data use at any time.

Data requests typically receive an initial response within 72 hours. Complex requests may take up to 30 days. Write to us in detail at support@520bd.run.

7 How Long We Retain Your Data

520bd does not retain data longer than necessary. That said, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Account Information: For as long as your account is active, and for up to 5 years after closure (as required by law).
  • Transaction Records: 7 years from the last transaction — in compliance with anti-money laundering laws.
  • KYC Documents: Up to 5 years after verification.
  • Support Contact: 2 years after resolution.
  • Analytics Data: Analytics data collected without personal identification is retained for 2 years.
  • Log Files: Security logs for 90 days, system logs for 30 days.

Once the retention period has passed, your data is automatically deleted or anonymized so that you can no longer be identified.

8 Protection of Minors' Data

520bd strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

If a minor has created an account using false information and this is brought to our attention, the account will be closed immediately and all collected data will be deleted. If you believe a child or someone you know is using 520bd, please contact us right away at support@520bd.run.

9 Privacy Policy Changes

This Privacy Policy may be updated from time to time due to business changes, new services, or legal requirements. The date of the latest update is always shown at the top of the page.

For significant changes, we will attempt to notify you via SMS or app notification to your registered mobile number. That said, checking this page regularly is a good habit.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

10 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. The 520bd privacy team aims to respond to all inquiries within 72 hours of receipt.

Email

Support@520bd.run
For any data requests or privacy-related matters.

Live Chat

Use the live chat button on the site or app to speak with support directly. Available 24/7.

Frequently Asked Questions

Common Questions About the Privacy Policy

You can find all of 520bd's active promotions and offers together on the bonus page (/bonus) — from welcome bonuses to weekly cashback, reload bonuses, and special festive offers, all kept up to date. New offers typically go live every Monday, though additional promotions may launch mid-week around special matches or national events. To be the first to know, enable push notifications in your account settings and you'll get an instant alert whenever a new offer is added. You can also keep SMS notifications on. Exclusive offers that aren't available on the web are sometimes shown via banners in the app.

Yes, your complete betting and transaction history is available directly from your account. After logging in, click "My Account" or your profile icon. You'll find two separate sections — "Betting History," which shows the date, amount, odds, outcome, and win/loss for every bet, and "Transaction History," which lists the date, amount, method, and status of every deposit and withdrawal. You can also filter records by date. 520bd retains these records for a minimum of 7 years, so older transactions are accessible too. If you notice any discrepancy, take a screenshot and contact support.

Play with Trust, Stay Safe

Your privacy is protected at 520bd. No hidden data sales, no unnecessary tracking. Enjoy betting in a safe and secure environment.

18+ only. For adults only. Please play responsibly.

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